Long-term care and retirement homes

Fewer incidents missed overnight.

Know sooner. Together.

For administrators, Directors of Care, nurses and personal support workers.

A faster response. Easier documentation. NeuraVue supports your staff. It does not replace them.

Book your free demo

One-month free demo, run in the cloud. No obligation.

US$1,500 onboarding waived through Nov 30

A nurse and a personal support worker walk with an older woman using a walker in a long-term care hallway.

NeuraVue is a commercialized, privacy-first AI solution that works with the systems you already have. It alerts your care team’s phones through the NeuraVue mobile app when it sees a responsive-behaviour escalation, an unsafe interaction, a fall, or a resident leaving a safe zone. Your team reviews every alert and decides what happens next.

  • Unsafe Interaction Alerts
  • Fall Detection
  • Wandering / Zone Alerts
  • Works with your existing video systems
  • Privacy-first · processing on premises
  • Patent pending (US and Canada)

What happens after you book

  1. 1

    We reply to schedule

    We write back and set a time with your team.

  2. 2

    The free one-month demo runs in the cloud

    No hardware is needed.

  3. 3

    Your team decides

    Staff review every alert and choose what happens next.

An empty long-term care hallway at night, lit by warm wall lights.

Illustrative scenario

3:10 a.m. Two staff. One long hallway.

Maria is the nurse on nights. Her colleague is helping a resident in a room at the far end of the unit. In the lounge, two residents who don’t usually sit together are getting louder.

The lounge video has been recording all night. Nobody is watching it, because nobody can watch every screen.

With NeuraVue, Maria’s phone shows an alert: potential escalation, lounge. She walks over, calms things down and documents what she saw.

The alert didn’t decide anything. Maria did. She just knew sooner.

Illustrative

A night shift without vs with NeuraVue

A qualitative illustration. Not a statistic, a timing claim, or a measured outcome.

Without NeuraVue

  • A small night team covers a long hallway. The lounge keeps a video record, and nobody is assigned to review all of it.
  • Residents who do not usually sit together start talking louder. That can stay unnoticed until the next round.
  • When someone notices, the team still assesses, documents, and decides what to report.

With NeuraVue

  • A designated phone can receive an alert when NeuraVue sees a responsive-behaviour escalation, an unsafe interaction (possible abuse), a fall, or a resident leaving a safe zone.
  • Staff review every alert and decide whether to walk over, document, or follow the home’s own policy.
  • The alert does not decide anything. Your team does.

Detection, never prevention. Staff review every alert and decide.

The rooms your team already works in

A nurse walks with a resident in a care-home hallway.
Long-term care hallway
A personal support worker has tea with two older adults in a lounge.
Lounge and common room
A daughter visits her father in a common room, with a nurse nearby.
Family visits

Your video records it. Nobody can watch it all.

Most care settings already have video in hallways, lounges and near exits. It records everything and alerts no one. When something happens, it’s often found on the next round, and your team still has to assess, document and report it.

2 in 3

2 in 3 staff in institutions report having committed abuse in the past year.

Source: World Health Organization, “Abuse of older people” fact sheet.

Detection isn’t prevention. NeuraVue helps your team know sooner, so the people you trust can act.

How it works

  1. 1

    Detect

    NeuraVue analyzes the live video from the systems you already operate.

  2. 2

    Process

    In a paid deployment, video is processed in real time on premises, on edge computers with NVIDIA GeForce RTX GPUs. During the free demo, it’s processed in NeuraVue’s cloud, so there’s nothing to install. Staff don’t need to watch feeds continuously.

  3. 3

    Alert

    Designated staff get an alert on their phones through the NeuraVue mobile app.

  4. 4

    Your team decides

    A caregiver reviews the alert and responds. Every decision stays with your team.

How it works for your nurses

After a nurse confirms the alert, NeuraVue pre-fills a time-stamped incident record. Nurses review, edit and submit it themselves. The record locks, and a later correction is dated. NeuraVue supports the nurse on the floor. It does not replace her, and it does not file the record for her.

  1. 1

    Alert

    The nurse’s phone shows an unsafe interaction (possible abuse), with the place and the time. On this demo screen the alert is marked within about 15 seconds (tested). Nothing is documented until the nurse confirms the alert.

    Demo phone screen showing an unsafe interaction alert, with demo data.
  2. 2

    Confirm

    The nurse confirms the alert, marks it as a false alert, or escalates. NeuraVue does not submit the record.

    Demo phone screen where a nurse confirms the alert before documentation starts.
  3. 3

    Pre-filled record

    After the nurse confirms, NeuraVue pre-fills a time-stamped incident record. The nurse reviews and edits every field, including the resident’s name and where it happened.

    Demo phone screen of a pre-filled incident record the nurse can review and edit.
  4. 4

    Review and submit

    The nurse reviews the record, corrects anything that is wrong, and submits it. NeuraVue does not send it to a regulator, the police, or the family.

    Demo phone screen where a nurse reviews the incident record before submitting it.
  5. 5

    Submitted and locked

    The record locks when the nurse submits it. A later correction is dated. The nurse submits through the official channel. NeuraVue does not file it for her.

    Demo phone screen showing a submitted and locked incident record.
Book your free demo

One-month free demo, run in the cloud. No obligation.

US$1,500 onboarding waived through Nov 30

See an alert, then the record

Dramatization · staged footage

Staged footage. No real residents. The app screens use demo data. NeuraVue does not file the record for the nurse.

What NeuraVue detects

Responsive Behaviour Detection

Responsive behaviours rarely come out of nowhere. NeuraVue alerts your team when it sees a pattern associated with escalation in your common areas, so staff can step in and see what’s happening, not just the aftermath.

Unsafe Interaction Alerts

A supporting feature that flags physical interactions that may indicate possible abuse, such as hitting, kicking, grabbing, pushing, throwing objects or biting. It’s designed to tell these apart from normal care like lifting, bathing and feeding.

Fall Detection

Alerts staff to a potential fall in a monitored area, so someone can check right away instead of on the next round.

Wandering / Zone Alerts

Alerts staff when a resident moves toward an exit or into an area you’ve marked as restricted. Your team sets the zones.

An alert is a prompt to look. It isn’t a finding of abuse and doesn’t replace an investigation, your reporting policy or clinical judgment. NeuraVue doesn’t restrain anyone or make care decisions, and wandering / zone alerts don’t physically stop anyone.

Privacy-first by design

Built for the questions your privacy officer, union and family council will ask.

  • Privacy-first · processing on premises. In a paid deployment, video is processed at your facility, as described in our documentation. The free demo is processed in NeuraVue’s cloud, and we’ll walk your privacy officer through how demo video is handled before it starts.
  • Common-area emphasis.
  • No resident identification by default. Optional facial recognition for high elopement risk is available only if your facility enables it, with consent and an opt-out.
  • Role-based access, so people see only what their role needs.
  • Staff don’t need to watch feeds continuously.
  • Not a staff performance tool. We’ll help you brief your union and staff, and support the electronic-monitoring policy your organization needs.

Read our privacy policy

Built for senior care. Commercialized in Canada.

  • Commercialized across facilities in Canada
  • Patent pending (US and Canada)
  • NVIDIA Inception member
  • Works with the video systems you already have

Recognition: MaRS Life Sciences Central (2026) · CAN Health In the Know (Fall 2026) · SAAS NORTH PitchFest AI Edition 2026 finalist · SheBoot 2026

See recognition

Simple, transparent pricing

US$15 / per camera, per enabled feature, per month

Turn on only the features you need, where you need them. For example, one feature on 10 cameras is US$150 a month.

Onboarding: US$1,500 US$0 per facility. The US$1,500 onboarding fee is waived for facilities that sign by 11:59 p.m. ET on November 30, 2026. After that, it applies.

For a paid deployment, you'll need edge computers with NVIDIA GeForce RTX GPUs at your facility. We scope them separately with your IT team and show that cost in your quote before you commit. The free demo runs in the cloud, so it doesn't need a GPU computer.

All prices are in US dollars.

Book your free demo

One-month free demo, run in the cloud. No obligation.

US$1,500 onboarding waived through Nov 30

Questions directors of care and administrators ask

How is resident privacy handled?

In a paid deployment, on premises at your facility. During the free demo, in NeuraVue’s cloud. NeuraVue is privacy-first: common-area emphasis, no resident identification by default and role-based access.

Will this add work for our nurses?

Alarm fatigue is a real concern. That’s why you start on a few video feeds, tune alerts to your workflow and track false alerts per shift during the demo.

How much setup does it take?

A connection to the video system you already have. The demo runs in NeuraVue’s cloud, so you don’t need a GPU computer or any new hardware. We check the connection with your IT team in a short call.

What does it cost?

US$15 per camera per enabled feature per month, plus a one-time US$1,500 onboarding fee per facility , waived for facilities that sign by 11:59 p.m. ET on November 30, 2026 . For a paid deployment, GPU/compute is scoped separately with your IT team and shown in your quote before you commit. The free demo needs no GPU.

What do we need for a paid deployment?

Edge computers with NVIDIA GeForce RTX GPUs at your facility, so video is processed on premises. We scope them separately with your IT team and show the cost in your quote before you commit.

How do staff get alerts?

Through the NeuraVue mobile app on designated staff phones.

How quickly do alerts arrive?

We don’t publish response-time figures. During your free demo, we measure alert timing with you on your own floor.

Will our union see this as staff surveillance?

NeuraVue alerts on resident safety events. It isn’t a performance-monitoring tool. We’ll help you brief your union and staff before anything goes live.

Who runs NeuraVue?

NeuraVue Ltd. in Canada and NeuraVue Inc. in the United States, two separate sister companies. Your contract names the right one for your location.

A daughter visits her father in a retirement home common room, with a nurse nearby.

See it on your own floor.

In 30 minutes, we'll look at your floor plan, show you a live alert on your phone using staged footage, and help you choose where a one-month free demo would matter most. The demo runs in the cloud, with no new hardware to install.

One-month free demo, run in the cloud. No obligation.

US$1,500 onboarding waived through Nov 30

Book your free demo

Prefer email? contactus@neuravue.com